Your order will be ready within 48 hours of payment. Then, you will receive your order within 7-10 working days.
Delivery could be extended to 15 working days in special occasions (aka: Foundation day, National day etc...)
Delivery service is available for all cities in the Saudi Arabia, and we are working hard to expand our coverage to other cities outside the kingdom.
Upon the customer's signature on the delivery note, Office Station disclaims all liabilities for any occasional accidents that may occur to the products except for manufacturing defects.
In case of a minor mismatch between the desktop and the base due to slight differences in manufacturing openings, Office Station shall not be held responsible. The base must be installed manually using a drill to ensure proper assembly. This issue does not affect the product’s quality or stability in any way and is not considered a manufacturing defect.
In case of customer refusal to receive the order from the shipping company for any reason within the agreed-upon period and the order is returned to our stores, Office Station disclaims all liabilities for consequences of shipping and the damages to the product that may result from being reloaded multiple times. The customer will pay the cost of transshipment and 3 SR per day as storing fees for every box till the shipment or receiving of the product.
Delivery fees vary by weight and value of the order:
49 SR fee for the order that doesn’t include a standing desk.
99 SR fee for the order that includes a standing desk.
Free delivery for bundles.
Assembly
Installation service is available for Office Station products only.
Installation service is available in all cities in Saudi Arabia.
Delivery and installation are carried out at the same appointment when the installation service is selected.
If the customer is unavailable at the time of delivery, an additional SAR 100 fee will apply for rescheduling the installation appointment.
Installation service fees range from SAR 299 – 399, depending on the order.
The installation fee includes one desk and one chair only. Additional fees may apply for extra desks or chairs.
Installation covers all products included in the order, such as monitor arms and related accessories, according to the items added to the order.
Warranty
Warranty include control panels and electrical components of standing desks.
Warranties per desks:
Tarteeb Plus: 5 years.
Tarteeb V.2: 5 years.
Tarteeb V.1: 3 years.
Birou: 3 years.
Masa: 2 years.
Basic: 1 year.
3 years for chairs in case of manufacturing defects.
The warranty covers only home use and manufacturing defects.
The warranty doesn’t cover the following:
Damage due to improper storing and assembly.
Misuse.
Damage caused by improper cleaning methods or supplies.
Normal wear over time.
Dents, scratches, tears, or any damage caused by accidents and hits.
Damage caused by storing the product in the open air, under direct sunlight, or in a humid environment.
